Support
Your community depends on your library. You can depend on us.
Personalized Support
You and your community depend on your library software, and we’re here to ensure it’s doing the work you need it to do. We handle all support questions in the order they’re received, unless a problem is absolutely urgent. We’ll do our best to respond within 1–3 business days.
Training Webinars
Take advantage of one of our regular product boot camps or Q&A sessions.
Check out the calendar >>
Call Us
866.434.5098 (toll-free)
Click here for informative articles, training videos, and webinars that can help navigate any SignUp questions.
Click here for informative articles and webinars that can help navigate any Spaces questions.
Click here for informative articles, training videos, and webinars that can help you better navigate D!BS.
Click here for informative articles, training videos, and webinars that can help answer your Wandoo Reader questions.
Click here for informative articles and FAQs to help you better navigate BrainHQ™.
Boopsie
Click here for support-related documentation on Boopsie, our legacy mobile app.
Room Reserve
Click here for support-related documentation on Room Reserve, our legacy room management software.
Events
Click here for support-related documentation on Events, our legacy event management software.
Summer Reader
Click here for support-related documentation on Summer Reader, our legacy reading program management software.